Account Manager

Giza   |   Full time

Thousands of companies all over the worlds are using Instabug to iterate faster and enhance their app quality, and more are signing up every day. Your role as a Account Manager is to establish and maintain a professional channel of communication with our key customers.


  • Build strong customer relationships, especially with key customer stakeholders.
  • Make sure to retain the customers you are accountable for
  • Always strive to provide exceptional account management experience
  • Manage customer expectation and lead them to customer satisfaction
  • Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
  • Keep track of key account metrics
  • Communicate the progress to both internal and external stakeholders
  • Take initiatives in identifying growth opportunities


  • Holds a degree in Computer Science or have a solid technology background
  • A proven track record of Technical Account Management or other relevant experience.
  • Experience in managing multiple stakeholders and projects
  • A listener who is customer-oriented and attentive to their needs
  • Critical thinker and problem-solving skills
  • Good time-management skills
  • Great interpersonal and communication skills

Extras and bonus:

  • World class Fifa'19 player 

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